Shipping policy

This Shipping Policy applies to all orders placed with Celvarno. By placing an order, you agree to the terms outlined below.

Shipping Coverage

We currently ship to the following regions:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand
  • European Union (EU)
  • Middle East
  • Asia
  • South America

Shipping Rates

We offer free standard shipping on all eligible orders. Premium or expedited shipping options may be available at checkout.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding U.S. public holidays).

Estimated Delivery Times

United States & Canada

  • Premium Shipping: 3–7 business days
  • Free Shipping: 7–15 business days

United Kingdom & Europe

  • Premium Shipping: 4–12 business days
  • Free Shipping: 7–21 business days

Australia & New Zealand

  • Premium Shipping: 4–10 business days
  • Free Shipping: 7–21 business days

Middle East

  • Premium Shipping: 3–10 business days
  • Free Shipping: 5–12 business days

Asia

  • Premium Shipping: 10–23 business days
  • Free Shipping: 12–30 business days

South America

  • Premium Shipping: 10–23 business days
  • Free Shipping: 12–30 business days

Note: Delivery times are estimates and may vary due to customs, carrier delays, weather, or other factors beyond our control.

Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Once an order has been shipped, we are unable to change the delivery address.

Order Cancellations

Orders can be canceled before they are dispatched.

If your order has already been shipped, please refer to our Return & Refund Policy for further instructions.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take up to 48 hours to become active.
  • If your order has not arrived within 5–8 days after shipping confirmation, please contact us.

Damaged or Lost Packages

If your package is damaged during transit:

  • If possible, refuse the delivery and contact us immediately.
  • If already delivered, contact us with photos and details for assistance.

We will work quickly to resolve the issue and ensure you receive your order.

Need Help?

For any questions or assistance regarding shipping, contact us:

  • Email: contact@celvarno.com
  • Phone: +1 307-683-8475
  • Address: 30 N Gould St, Sheridan, WY 82801, United States